Better Conversations, Better Decisions

How to use equal turn taking to unlock psychological safety and faster alignment.

Most teams think their meetings are “fine”—until they experience what an actually effective meeting feels like. Equal conversational turn taking is one of the simplest, most transformative tools a manager can use… yet almost no one is using it.

Based on Google’s groundbreaking research into what makes the highest-performing teams, this module shows you why equal turn taking and psychological safety—not personality types, not diversity of strengths—are the true drivers of exceptional teamwork.

You’ll learn exactly how to run meetings where every voice is heard, loud voices no longer dominate, quieter team members share more openly, and decisions get made quickly with far less friction.

Whether your team struggles with endless debates, unclear decisions, or a few people doing most of the talking, this technique will change the way your team communicates—and how you lead.

You’ll learn how to:

• Implement equal conversational turn taking in any meeting—in person or on Zoom

• Reduce tension, conflict, and dominance dynamics by structuring the conversation

• Increase psychological safety so quieter team members contribute more confidently

• Help loud/fast thinkers slow down and truly listen (without embarrassing them)

• Speed up decision-making by revealing that most teams agree more than they realize

• Intervene gracefully when someone interrupts or takes over the discussion

• Create meetings where everyone feels heard, respected, and aligned